Broadstreet Properties is thrilled to announce the expansion of our Client Services team! In addition to our existing Campbell River, BC office, our dedicated 24/7 team will now have contact centres based out of Saskatoon, SK and Winnipeg, MB.
“Client Services is an integral part of Broadstreet’s commitment to being the Canadian leader in service-focused rental management,” says Ian Cant, Director of Business Standards and Operations Support. “The growth of the team into Saskatoon and Winnipeg demonstrates the commitment Broadstreet has to ensuring we offer a caring community, a comfortable home, and a dedicated crew.”
Client Services is an in-house department that offers 24/7 support to tenants, prospective tenants, and other areas of the business. The team ensures that our clients have the information they need, such as providing details about a tenants’ suite, creating work orders, helping prospective tenants navigate the application process, assisting with various other inquiries as needed, and contributing to making Broadstreet a great place to call home.
“The expansion of Client Services marks a milestone for the organization and is a testament to the growth of the program,” says Sarah Watters, Manager of Client Services. “The increase in capacity allows Broadstreet to leverage more client-focused services and maintain our service-focused approach to rental management. It’s an exciting time for our contact centre and we look forward to the continued growth.”
Broadstreet is excited about this growth and expansion, as we continue to be a leader in service-focused rental management and develop rental communities across Canada. To reach our 24/7 Client Services department, please call 1-866-736-8515 or email firstname.lastname@example.org.