Our Service Commitment

We believe that all Canadians should have a nice place to live.

Renters want caring, proactive, and helpful landlords who provide value through safe, clean, and comfortable housing in nice communities. Our team strives to deliver that every day.

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The Commitment

To be the Canadian leader in service-focused rental management by providing comfortable and quality rental apartments for our tenants across the country, supported by a team of professionals driven by Broadstreet’s values.

As a Canadian leader in service-focused rental management, a lot of work goes into ensuring that our tenants have the best rental experience possible.

Broadstreet's On-Site Care

Broadstreet Properties owns and manages over 16,000 apartments in more than 35 cities in British Columbia, Alberta, Saskatchewan, Manitoba and Ontario with a sole focus on the tenant experience.

To help ensure that experience, all our properties are purpose built by our sister company Seymour Pacific Developments. We pride ourselves on building comfortable and caring communities with a host of helpful features and benefits including:

24/7 Client Support
Our own in-house team
On-Site Management
A full time Site Manager
On-Site Maintenance
Technicians and cleaners
Pet-Friendly Buildings
Dogs & cats welcome
Five Full-Size Appliances
In every Broadstreet apartment
In-Suite Laundry
In every Broadstreet apartment
Dog Run
Fenced play area for dogs on site.
Dog Wash
Accessible wash basins & dryers
Bicycle Wash & Storage
(at select locations)
Community Fitness Facility
(at select locations)
Community Lounge
(at select locations)
Community Gardens
(at select locations)
Community Playgrounds
(at select locations)
Electrical Vehicle Charging
(at select locations)
The Broadstreet Difference

What Makes Us Different in a Crowded Space?

There are a lot of rental apartments and management companies in Canada, but no one has an absolute focus on customer service like Broadstreet Properties.

By being so customer focused, we stand out from our competitors. Our tenants will always be our primary focus, but we recognize that every touch point with a tenant, prospective tenant, visitor, vendor, or supplier is a moment of truth for our brand.

We want every interaction that someone has with a Broadstreet team member to be helpful and authentic. What we do doesn’t always need to be ground-breaking, but it needs to be thoughtful and consistent.

How is Broadstreet Unique?

Unique item 1
We always answer the phone
Unique item 2
We measure tenant satisfaction by monitoring and responding to online reviews
Unique item 3
We are respectful of tenants' time and space; we come and help when we say we will
Unique item 4
We prioritize preventative maintenance to keep apartments safe, clean and comfortable
Unique item 5
We embrace change and new technology to improve our tenant experience
Unique item 6
We invest in our people to make sure our tenants come first and have the best rental experience

Our Values

Tenant Care

Our tenants come first. Our interactions with our clients and each other are meaningful and sincere.

Teamwork

We work as a team. We collaborate, we share, we listen, we communicate.

Pride of Work

Everyone at Broadstreet contributes to the success of our business. We are proactive in providing value for our tenants, our people, and our owner.

Driving Results

We are focused on our shared goals and work efficiently to save time and resources.

Safety

Safety is a top priority and we are committed to the protection of all our stuff, tenants, contractors, and properties.

Innovation

We like to challenge the status quo. We are ideas people.

Pet Friendly Apartments Across Canada

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