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May 30th 2024

Facilities Administrator

Edmonton, AB


Do you have effective time management and the ability to prioritise changing needs? Do you have high attention to detail and strong troubleshooting skills? If you answered yes, and have good working knowledge of facilities equipment and maintenance requirements, we have the position you've been looking for!

Based in our Edmonton Regional Office, the Facilities Administrator supports the Maintenance team by reviewing work orders completed by on-site maintenance technicians. The Facilities Administrator uses tracking software to review closed work orders for completeness and accuracy, communicate with maintenance technicians to clarify notes, post charges for tenant-caused damages, and initiate Planned Preventative Maintenance (PPM) work. This role has a strong ability to prioritize and manage the monthly workload, and to support and coach colleagues when needed. 


  • Audit closed Work Orders for completeness and accuracy
  • Post charges for tenant-caused damages
  • Prioritize Move-Out Work Orders and damage charges at month-end
  • Communicate with Maintenance Technicians to clarify notes, materials, and labour
  • Provide feedback on deficiencies within Work Orders and give coaching when necessary
  • Document interactions in the appropriate software
  • Implement Work Order escalation to Team Leads for review when necessary
  • Post Planned Preventative Maintenance (PPM) work orders on a regular basis according to monthly/quarterly/semi-annual schedules
  • Support special projects as requested, such as tender package coordination
  • Assist with other administrative duties as needed
  • Audit/test ongoing processes to ensure continued compliance
  • Adhere to both corporate and departmental policies and procedures
  • Identify process improvements that lead to cost savings opportunities


  • 2+ years' experience in an administrative role
  • Post secondary education in business administration or related field 
  • Strong troubleshooting skills
  • Good working knowledge of facilities equipment and maintenance requirements
  • Effective time management and ability to prioritise needs
  • Ability to work well under pressure in a changing environment
  • Strong attention to detail and multi-tasking skills
  • Excellent teamwork and team building skills
  • Professional verbal and written communication skills
  • Comfortable learning new software programs
  • Advanced level of proficiency with MS Office Suite and data entering
  • Minimum 45 wpm typing speed
  • Ability to communicate in additional languages considered an asset


  • Employer paid medical, dental, and vision coverage
  • $170 yearly health & wellness benefit
  • Registered Pension Plan